Frequently Asked Questions (FAQ)

Clear answers about our premium cannabis products and services

FAQ – 420 Pharma

Are your products legal in my country?

Please note that it is your sole responsibility to verify whether the purchase, possession, and use of our products is legal in your country or jurisdiction. We ship from the Netherlands in full compliance with international regulations and recommend checking your local laws before ordering.

How old do I need to be to order?

You must be at least 18 years old. By placing an order you confirm that you meet this age requirement. We reserve the right to request age verification at any time.

Do you ship discreetly?

Yes. All orders are shipped in plain, neutral, double vacuum sealed packaging with no mention of the contents or company name on the outside. To avoid crushing or scent detection, we use high quality bubble wrapped envelopes and cartons only.

Are your products lab-tested?

Yes. All our cannabis products are sourced from premium European cultivators and undergo independent laboratory testing for potency, purity, pesticides, heavy metals, and microbial contaminants. Lab reports are available upon request.

What is the quality standard of your products?

We focus exclusively on premium-quality cannabis flowers, extracts, edibles, and accessories. All products are carefully selected for potency, aroma, and cleanliness. We do not offer low-grade or mass-market products.

What payment methods do you accept?

We currently accept secure bank transfers and anonymous cryptocurrency payments. All transactions are processed with the highest security standards and discretion in mind.

How long does shipping take?

Delivery within Europe usually takes 3–7 business days. International shipments may take 7–14 business days depending on customs processing. Please note that we cannot influence customs delays.

Can I return or cancel my order?

Due to the nature of our products, opened or unsealed items cannot be returned. Please refer to our full Returns & Refunds Policy.